Privacy Policy
How we collect, use and protect your personal data.
Last updated: June 2026
Introduction
DPS Heating & Cooling ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or contact us for services.
Information We Collect
We may collect: name, email address, phone number and postal address; details about the services you require; preferred appointment dates; and messages you send via our contact form.
How We Use Your Information
To respond to your enquiries and provide quotations; to deliver the plumbing, heating and cooling services you request; to send appointment confirmations and service updates; and to improve our website and services.
Data Protection
We implement appropriate security measures to protect your personal data. We do not sell or share your information with third parties except where necessary to deliver our services or as required by law.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at dpsheating@icloud.com.
Contact
For privacy-related enquiries, contact DPS Heating & Cooling at dpsheating@icloud.com or (07846) 634464.